Built from the inside out
Built from the inside out
Upside was founded by two industry veterans who knew the system too well to accept its inefficiencies.
Jen De La Cruz brought 20 years of real estate expertise. Arvind Appavu brought 25 years of leading BPO operations across global markets. Together, they saw a recurring problem: office spaces built by outsiders who didn’t understand the operational realities of BPOs.
Upside is the answer to that gap—managed offices built from real operational insight.
We don’t lease space. We engineer environments around your process, your people, and your pace.
Built to suit you. Down to the last detail.
Upside was founded by two industry veterans who knew the system too well to accept its inefficiencies.
Jen De La Cruz brought 20 years of real estate expertise. Arvind Appavu brought 25 years of leading BPO operations across global markets. Together, they saw a recurring problem: office spaces built by outsiders who didn’t understand the operational realities of BPOs.
Upside is the answer to that gap—managed offices built from real operational insight.
We don’t lease space. We engineer environments around your process, your people, and your pace.
Built to suit you. Down to the last detail.
Upside was founded by two industry veterans who knew the system too well to accept its inefficiencies.
Jen De La Cruz brought 20 years of real estate expertise. Arvind Appavu brought 25 years of leading BPO operations across global markets. Together, they saw a recurring problem: office spaces built by outsiders who didn’t understand the operational realities of BPOs.
Upside is the answer to that gap—managed offices built from real operational insight.
We don’t lease space. We engineer environments around your process, your people, and your pace.
Built to suit you. Down to the last detail.
Upside was founded by two industry veterans who knew the system too well to accept its inefficiencies.
Jen De La Cruz brought 20 years of real estate expertise. Arvind Appavu brought 25 years of leading BPO operations across global markets. Together, they saw a recurring problem: office spaces built by outsiders who didn’t understand the operational realities of BPOs.
Upside is the answer to that gap—managed offices built from real operational insight.
We don’t lease space. We engineer environments around your process, your people, and your pace.
Built to suit you. Down to the last detail.
Upside was founded by two industry veterans who knew the system too well to accept its inefficiencies.
Jen De La Cruz brought 20 years of real estate expertise. Arvind Appavu brought 25 years of leading BPO operations across global markets. Together, they saw a recurring problem: office spaces built by outsiders who didn’t understand the operational realities of BPOs.
Upside is the answer to that gap—managed offices built from real operational insight.
We don’t lease space. We engineer environments around your process, your people, and your pace.
Built to suit you. Down to the last detail.





The Upside leadership team: Decades of industry experience
The Upside leadership team: Decades of industry experience
When you work with Upside, you work with real operators, not just landlords
When you work with Upside, you work with real operators, not just landlords
We’ve built and scaled BPOs from the inside—now we’re building the infrastructure to make it easier, faster, and more profitable for you.
We’ve built and scaled BPOs from the inside—now we’re building the infrastructure to make it easier, faster, and more profitable for you.
45 days turnover.
45 days turnover.
45 days turnover.
45 days turnover.
45 days turnover.
Zero CapEx.
Zero CapEx.
Zero CapEx.
Zero CapEx.
Zero CapEx.
100% BPO-Optimized.
100% BPO-Optimized.
100% BPO-Optimized.
100% BPO-Optimized.
100% BPO-Optimized.

Ready to scale with Upside?
Let’s build something better, faster, and smarter—together.

Ready to scale with Upside?
Let’s build something better, faster, and smarter—together.

Ready to scale with Upside?
Let’s build something better, faster, and smarter—together.

Ready to scale with Upside?
Let’s build something better, faster, and smarter—together.

Ready to scale with Upside?
Let’s build something better, faster, and smarter—together.

Managed offices, built-to-suit YOU.

Managed offices, built-to-suit YOU.

Managed offices, built-to-suit YOU.

Managed offices, built-to-suit YOU.

Managed offices, built-to-suit YOU.